qqjl Terms & Conditions

01 Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "qqjl," "we," "us," "our" refers to the qqjl platform and its operating entity, accessible at qqjl.app.
• "Player," "you," "your" refers to any individual who accesses, registers on, or uses the qqjl platform.
• "Account" means the personal account created by a Player upon successful registration on qqjl.
• "Platform" means the qqjl website, mobile interface, games, services, and all associated features available at qqjl.app.
• "Games" means all casino games, live dealer tables, slots, bingo, virtual sports, and any other gaming products offered on the Platform.
• "Bonus" means any promotional credit, free spins, cashback, or other incentive offered by qqjl to Players.
• "Real Money Balance" means funds deposited by the Player into their qqjl Account using accepted payment methods.
• "Bonus Balance" means promotional funds credited to a Player's Account that are subject to wagering requirements before withdrawal.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before it can be converted to withdrawable funds.
• "KYC" means Know Your Customer verification procedures required to confirm a Player's identity and eligibility.

02 Acceptance of Terms

By accessing the qqjl Platform, creating an Account, or using any of the services offered by qqjl, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

These Terms and Conditions constitute a legally binding agreement between you and qqjl. If you do not agree to any provision of these Terms, you must immediately cease using the Platform and, if applicable, close your Account.

qqjl reserves the right to update or modify these Terms at any time. Continued use of the Platform following notification of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

03 Eligibility

To register and use the qqjl Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines, in accordance with applicable regulations.
• You must be accessing the Platform from a jurisdiction where online gambling is legal and permitted.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You must not be a current employee, contractor, director, or officer of qqjl, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the qqjl Platform or any affiliated platform.
• You must not be registered on any self-exclusion list applicable to online gambling in your jurisdiction.

qqjl reserves the right to request proof of age and identity at any time. Accounts found to belong to players under the age of 21 will be immediately suspended, all winnings will be voided, and deposited funds will be returned in accordance with applicable law.

04 Account Registration

To access real-money games on qqjl, you must create an Account by completing the registration process. The following conditions apply to Account registration and maintenance:

• One Account Per Person: Each Player is permitted to hold only one Account on qqjl. Duplicate accounts are strictly prohibited and may result in suspension of all associated accounts and forfeiture of balances.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, email address, and contact number. Providing false information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. qqjl will not be liable for any loss resulting from unauthorized access to your Account caused by your failure to maintain credential security.
• KYC Verification: qqjl may require you to complete identity verification (KYC) before processing withdrawals or at any other time deemed necessary. Required documents may include a government-issued ID, proof of address, and proof of payment method ownership.
• Account Closure: You may request closure of your Account at any time by contacting qqjl's support team. Any Real Money Balance remaining at the time of closure will be returned to you via your registered payment method, subject to completion of any applicable KYC requirements.

05 Deposits & Payments

qqjl accepts deposits in Philippine Peso (₱) via the following payment methods: GCash, PayMaya, BDO, BPI, and Metrobank. The following terms apply to all deposits:

• The minimum deposit amount is ₱100 unless otherwise stated on the deposit page. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are credited to your qqjl Account in real time for GCash and PayMaya transactions. Bank transfer deposits may take up to one (1) business day to reflect, depending on your bank's processing times.
• qqjl does not charge fees for deposits; however, your payment provider may apply their own transaction fees. Please check with your bank or e-wallet provider for applicable charges.
• qqjl reserves the right to refuse or reverse any deposit that it reasonably suspects to be fraudulent, unauthorized, or in violation of these Terms.
• Deposited funds are held in a segregated account and are not used for qqjl's operational expenses.

06 Withdrawals

Players may request withdrawal of their Real Money Balance at any time, subject to the following conditions:

• The minimum withdrawal amount is ₱200 unless otherwise stated. Maximum withdrawal limits may apply per transaction and per day.
• Withdrawals will be processed to the same payment method used for the most recent deposit, in accordance with qqjl's anti-money laundering obligations.
• All withdrawal requests are subject to KYC verification. Players who have not completed identity verification may be required to do so before a withdrawal is processed.
• GCash and PayMaya withdrawals for fully verified accounts are typically processed within minutes. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank.
• qqjl reserves the right to delay or withhold a withdrawal pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms.
• Bonus Balance funds are not withdrawable until all applicable wagering requirements have been met in full.
• qqjl does not charge withdrawal fees; however, your payment provider may apply their own charges.

07 Bonuses & Promotions

qqjl offers various bonuses and promotional offers to eligible Players. All bonuses are subject to the following general terms, in addition to any specific terms stated on the relevant promotion page:

• Bonuses are available to Players who have a fully registered and verified qqjl Account, unless otherwise specified.
• Each bonus offer may only be claimed once per Player, per household, per IP address, and per device, unless explicitly stated otherwise.
• All bonuses are subject to wagering requirements. The specific wagering requirement for each bonus is stated on the promotion page. Until wagering requirements are met, Bonus Balance funds cannot be withdrawn.
• Wagering requirements must be completed within the time period specified for each promotion. Bonus funds that expire before wagering requirements are met will be forfeited.
• qqjl reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse bonus offers – including but not limited to creating multiple accounts, using automated software, or engaging in low-risk wagering strategies designed to circumvent wagering requirements – will result in immediate account suspension and forfeiture of all associated bonuses and winnings.
• qqjl's decision on all bonus-related matters is final and binding.

08 Game Rules & Fairness

All games available on the qqjl Platform are governed by individual game rules, which are accessible within each game interface. The following general principles apply to all games:

• All digital (RNG-based) games on qqjl use certified Random Number Generator technology to ensure fair and unpredictable outcomes. RNG systems are independently tested and certified by recognized third-party testing laboratories.
• Live dealer games are streamed from licensed studios and are subject to the rules and procedures of the respective game provider. qqjl does not control the outcome of live dealer games.
• In the event of a technical malfunction during a game session, the affected round may be declared void and any wagers placed during that round will be returned to the Player's Account.
• qqjl reserves the right to void any bet or game result that is the product of a software error, data feed error, or any other technical fault that results in an incorrect outcome being displayed.
• Players are responsible for ensuring they understand the rules of any game before placing real-money wagers. qqjl recommends using free-play or demo modes where available before wagering real funds.
• The theoretical return-to-player (RTP) percentages for all games are available within the game information panels. Actual results may vary from theoretical RTP over any given session.

09 Prohibited Conduct

The following conduct is strictly prohibited on the qqjl Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one Account on the Platform.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or its games.
• Engaging in collusion with other Players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in the Platform or any game. Any winnings derived from such exploitation will be voided.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or security systems.
• Engaging in any conduct that disrupts the experience of other Players or the normal operation of the Platform.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.

10 Intellectual Property

All content on the qqjl Platform, including but not limited to the qqjl brand name, logo, website design, graphics, game interfaces, text, software, and all other materials, is the exclusive intellectual property of qqjl or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from qqjl.
• Use the qqjl brand name, logo, or any other trademark in any manner that could cause confusion or imply endorsement by qqjl.
• Create derivative works based on any content from the Platform.
• Use any data mining, scraping, or similar data extraction tools on the Platform.

Any unauthorized use of qqjl's intellectual property is a material breach of these Terms and may result in legal action.

11 Privacy & Data Protection

qqjl is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• Personal data collected during registration and KYC verification is used solely for account management, identity verification, fraud prevention, and compliance with legal obligations.
• qqjl does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
• Your data is stored on secure servers with industry-standard encryption. Access is restricted to authorized personnel only.
• You have the right to access, correct, and request deletion of your personal data, subject to applicable legal requirements. Contact our support team to exercise these rights.

For full details, please review our Privacy Policy.

12 Responsible Gaming

qqjl is committed to promoting responsible gaming and takes the wellbeing of its Players seriously. The following responsible gaming provisions apply to all Players:

• Age Restriction: The Platform is strictly for Players aged 21 and above. qqjl employs age verification measures and will immediately suspend any Account found to belong to an underage Player.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Account at any time via the Account settings. Once set, limits take effect immediately. Requests to increase limits are subject to a cooling-off period.
• Session Time Reminders: Players may configure session time reminders to receive notifications after a specified period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. During a self-exclusion period, the Player's Account will be suspended and no new Account may be created.
• Reality Checks: The Platform provides periodic on-screen reminders of time spent playing and net gaming activity during a session.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. Please visit our Responsible Gaming page for more information and support resources.

13 Limitation of Liability

To the fullest extent permitted by applicable law, qqjl's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your Account in the thirty (30) days preceding the event giving rise to the claim.

qqjl shall not be liable for any of the following, whether arising in contract, tort, or otherwise:

• Any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill.
• Any interruption, suspension, or termination of the Platform or any game, whether due to technical failure, maintenance, or any other cause.
• Any loss resulting from unauthorized access to your Account caused by your failure to maintain the security of your login credentials.
• Any loss resulting from your reliance on information provided on the Platform, including game odds, RTP figures, or promotional terms.
• Any loss resulting from events beyond qqjl's reasonable control, including but not limited to acts of God, natural disasters, government actions, or telecommunications failures.

Nothing in these Terms shall limit qqjl's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded by law.

14 Account Suspension & Termination

qqjl reserves the right to suspend, restrict, or permanently terminate any Player Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or fraudulent information during registration or KYC verification.
• Suspected or confirmed engagement in fraudulent activity, money laundering, or any other illegal conduct.
• Abuse of bonuses or promotional offers.
• Use of automated software or other prohibited tools on the Platform.
• Account found to belong to a Player under 21 years of age.
• Failure to complete KYC verification within the required timeframe.
• Chargebacks or disputed transactions initiated by the Player without valid cause.

Upon termination for cause, qqjl reserves the right to forfeit any Bonus Balance and, where fraud or illegal activity is confirmed, any Real Money Balance pending investigation. Real Money Balances not subject to forfeiture will be returned to the Player via their registered payment method following completion of any required investigation.

15 Amendments to These Terms

qqjl reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, qqjl will notify Players via email to their registered address and/or by displaying a prominent notice on the Platform.

Amended Terms will take effect on the date specified in the notification. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request closure of your Account.

The most current version of these Terms will always be available on this page. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

16 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. Players may contact qqjl's support team to initiate the dispute resolution process.

If a dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the appropriate courts of the Philippines, which shall have exclusive jurisdiction over such disputes.

Nothing in this clause shall prevent qqjl from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

17 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the qqjl Platform, please contact our support team:

• Live Chat: Available 24/7 via the chat widget on the Platform.
• Email: [email protected]

qqjl aims to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the recommended contact method.